Answers before you decide whether to work with Felix

Bring me something customers or your team keep getting stuck on. It might be slow follow-up, a website that makes the next step hard, a message that does not match the offer, or a repeat task that keeps coming back to you. Tell me what happens now and what a better result would look like.

You will get the job in writing before paid work starts. It will state the result, what is included, what is outside the scope, who needs to provide access or make decisions, the fee, outside costs, timing, review points, handover, and the post-launch correction window. If the work is not a fit, you can stop after the first conversation.

I do not ask you to guess a secret budget or approve an open-ended tab. First, I tell you whether the request looks like a small fix, a defined project, or work that needs a paid planning step. You will know whether we are in the same ballpark before you pay for anything. Then the written proposal shows my fee, when payments are due, any software or licensing costs, and any optional support. A landing page, a follow-up system, and a custom app cannot share one honest price range, but you will know the real number before you approve the work.

You should not have to plan around 'it depends.' Before you approve the work, the proposal will give you a target start, review dates, and a launch or handover date. I will also name the access, content, or decisions that could move that schedule. During the first conversation, I can tell you whether the request looks like days, weeks, or months.

Yes. Wherever the service allows it, business accounts are created in your company's name and your team keeps administrator access. The scope names the source files, code, documentation, and credentials you receive at handover. If a tool uses a license or subscription that cannot be transferred, you will know before you approve it. I will not make your business depend on an account only I control.

I ask for the least access needed to do the job. When possible, your team invites me into company-owned accounts instead of sending passwords. Customer data stays in your systems unless the scope requires another approved service. We document important connections, and you can remove my access when the work is handed over.

I will show you the change and its effect on the fee or schedule before I do the extra work. The approved scope stays in place until you approve a written change. A new request does not quietly turn into a surprise invoice.

The scope includes a launch check and states the post-launch correction window before work begins. If the agreed work does not operate as described during that window, I correct it without treating the correction as a new feature. New requests, changed content, and problems caused by an outside service are separate, and I explain the next step before charging for more work.

Often, yes. We can begin with a paid project plan, a review of the current problem, or the smallest version that produces a useful result. That first step has its own scope, fee, and deliverable. You will not be asked to fund a large build just to find out what the job is.

It should not. We first check what the tools you already pay for can do. The useful fix may be a setting, a clearer page, a better message, or a simple connection. Custom software or AI belongs in the job only when it solves the problem better and its ongoing cost and limits make sense.

Sometimes a specialist is exactly what you need. I am useful when one business problem crosses the page, the message on it, and the follow-up behind it. One person can plan and build those connected parts without making you coordinate a relay race. If the job needs expertise I should not pretend to have, I will say so.

Yes. We name the people who own the relevant decisions, where my responsibility starts and stops, and how feedback will be collected. Your team sees the work at the agreed review points instead of discovering everything at the end.

You receive the access, files, and instructions named in the scope. We review who runs each part, which costs continue, and how to remove my access. Ongoing maintenance or future improvements are optional and priced separately, so accepting the finished work does not lock you into another contract.

I work under independent contracts with a defined result, scope, fee, review points, and handover. I can work closely with your team, but the job needs an end point. I am not applying for an open seat on the org chart.

I work in English and Spanish, with overlap during US business hours. Before work begins, we agree on the main contact, how we will communicate, who can approve changes, and when reviews happen.